Furry Friends Humane Privacy Policy

Furry Friends Humane, Inc. (“we,” “our,” or “us”) respects the privacy of our donors, adopters, volunteers, and visitors. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, make a donation, attend an event, or interact with us in any way.

1. Information We Collect

A. Personal Information You Provide

Name, mailing address, email address, and phone number
Donation amount, date, and payment method (processed securely via Qgiv/Bloomerang)
Event registrations or volunteer applications
Photos or testimonials you provide with consent

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address, browser type, and pages visited
Cookies or analytics data (for improving website performance)

We do not collect sensitive personal data such as Social Security numbers or financial account details directly; all payments are processed through secure third-party processors (Qgiv/Bloomerang, PayPal, or Stripe).

2. How We Use Your Information

Process donations and issue tax receipts
Send updates about our programs, animals, and events
Maintain accurate donor and volunteer records
Comply with legal and accounting obligations
Improve our programs and services
Administer matching gift campaigns and sponsorships

We will never sell, rent, or trade your personal information.

3. How We Protect Your Information

We take data protection seriously:

All online transactions are encrypted and processed through PCI-compliant systems (Qgiv/Bloomerang).
Only authorized staff and vendors have access to donor data on a need-to-know basis.
We maintain reasonable administrative, physical, and electronic safeguards to protect your information.

4. Sharing Information with Matching Donors or Partners

From time to time, Furry Friends Humane may partner with individuals, foundations, or corporations who agree to match donations or sponsor specific programs.

We may share limited donor information with these partners only when necessary to verify matching contributions, and only if:

You have explicitly consented (for example, by checking a box on our donation form), or
We share information in aggregate, non-identifiable form (e.g., total donations raised).

We will never share your contact details or donation history with any sponsor, matching donor, or partner unless you have given clear written or electronic consent.

5. Communications Preferences

You can opt out of receiving emails, mail, or texts at any time by:

Clicking the “unsubscribe” link in our emails, or
Contacting us at info@ffhumane.org or (561)747-5311 ext 7.

Even if you opt out of marketing communications, we may still contact you about transactions (e.g., receipts or acknowledgements).

6. Third-Party Services

We use trusted third-party vendors, including:

Qgiv/Bloomerang Fundraising (donation and event processing)
Mailchimp or similar (email communications)
Google Analytics (website performance)

These vendors are bound by their own privacy and security policies. We choose reputable providers that comply with applicable data protection standards.

7. Your Rights and Choices

If you wish to:

Access, correct, or delete your personal data
Request a copy of your donation record
Withdraw consent to share information with partners or matching donors

8. Children’s Privacy

Our website and programs are intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy periodically. The most recent version will always be posted at www.ffhumane.org/privacy. The date above indicates when it was last revised.

10. Contact Us

Furry Friends Humane, Inc.
100 Capital Street
Jupiter, Florida 33458
info@ffhumane.org | (561) 747-5311 ext. 7